Terms of Use

DEHOGA excerpt for the guest accommodation contract General Terms and Conditions for the Hotel and Restaurant Industry (DEHOGA) If no other agreements have been made between landlord and tenant, the following conditions apply: 1. The accommodation contract is concluded as soon as the accommodation is ordered and promised. For the confirmation both the oral and the written form are binding. 2. The conclusion of the guest accommodation contract obliges the contracting parties to fulfill the contract, irrespective of the duration of the contract. 3. The landlord is obliged to pay compensation for non-provision of accommodation to the guest. 4. The guest is obliged to pay the agreed or customary price for non-use of the contractual services, less the expenses saved by the landlord. These savings amount to: 10% of the price for apartments, 20% of the price for nights with breakfast, 30% of the price for half board stays, 40% of the price for nights with full board, 5. The landlord is obligated, in the case of non-use, to rent the exempt accommodation as soon as possible and to offset the resulting proceeds with the amount paid in order to minimize the damage. Until the other assignment, the guest has to pay the amount calculated according to section 4. 6. Moreover, the provisions of the Civil Code apply to the contractual relationship and also to the liability of the landlord for goods brought in. 7. We recommend the conclusion of a travel cancellation insurance.

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